About Us — 1717, Malaysia's Online Entertainment Platform
1717 is an online entertainment and Sports Betting platform built specifically for Malaysian users. From Sports Betting and Live Casino to poker and table games — all available in one platform with a fully Bahasa Melayu interface.
Where did 1717 start, and why was the platform created?
1717 was born out of a real need — Malaysian users who enjoy online entertainment often faced platforms that weren't optimised for the local market. Foreign-language interfaces, unsupported payment methods, and irrelevant content were everyday barriers for many users.
1717 was built to address these issues directly. Every design decision — from the interface layout to local payment method support — was made with Malaysian users in mind. The result is a platform that feels like it was made for you, not just translated.
Today, 1717 serves users across Malaysia — from Kuala Lumpur and Selangor to Sabah, Sarawak, and every state in between.
The mission and direction driving this platform
Two principles behind every decision we make
Delivering a simple, secure, and enjoyable online entertainment experience for Malaysian users — in their own language, with the payment methods they use every day, on the devices already in their hands.
To be the go-to entertainment and sports betting platform for Malaysian users — known not just for the range of games on offer, but for the trust built through honesty, reliability, and consistent service.
What's available on the 1717 platform?
Coverage of local and international sports matches — football, badminton, cricket, basketball, and more. Multiple betting types are available for every match, with odds updated in real time.
Baccarat, Roulette, Blackjack, and Sic Bo tables hosted by real human dealers in a live setting. High-quality video streaming lets you watch every dealer action as it happens, in real time.
Texas Hold'em and Omaha are available across a range of table limits — suitable for beginners looking to practice at low-stakes tables and experienced players seeking a bigger challenge.
All games and account functions are fully accessible via smartphone. An Android app is available for download, while iPhone users can access the platform directly through Safari with no additional installation required.
The entire platform — from main navigation to account notifications — is available in Bahasa Melayu. This isn't simply a translation; every phrase and instruction has been rewritten to feel natural to Malaysian users.
Active members can earn rewards through the VIP programme — including periodic cashback, level-up bonuses, priority withdrawals, and access to exclusive offers unavailable to general users.
How does the platform protect its users and their data?
User security is a non-negotiable priority at 1717. All data transmitted between your device and the platform's servers is protected by SSL encryption — meaning your login credentials, payment details, and game history cannot be intercepted by any unauthorised third party.
For payments, the platform only accepts deposits and withdrawals through verified methods — FPX from Malaysian banks and TNG eWallet. All withdrawals are processed to accounts in the user's own name, adding an extra layer of protection for every user.
On game fairness, Live Casino tables are hosted by real human dealers whose actions are visible at all times, while games using a random number generator (RNG) operate on statistically random principles that cannot be predicted.
The platform also provides transparent information on game rules, account limits, and the dispute resolution process — all accessible to every registered user within the terms documentation.
Customer support — when you need help
1717's customer support team is available via the live chat function within the platform after you log in. Support operates daily and responds to queries about accounts, deposits and withdrawals, game status, and any technical issues you may encounter while using the platform.
High-tier VIP members receive priority support with faster response times compared to standard users. This is one of the benefits of a VIP programme designed to recognise and reward active user loyalty.
For general questions about how to use the platform, making deposits, game rules, or the withdrawal process — FAQ page provides detailed answers accessible without logging in. It's the fastest way to get answers to most common questions before reaching out to support directly.
You can also reach us by email at [email protected] for enquiries that require further review.
- Live chat within the platform — available after logging in
- Frequently asked questions — answers to the most common questions
- Email: [email protected]
- VIP members — priority support with faster response times
- Issue and transaction records are available in the account dashboard
Join the 1717 community in Malaysia today
Sign up for free, explore all available game categories, and see for yourself why 1717 is built differently from other platforms. From Sports Betting to Live Casino — it's all here, in your language, with the local payment methods you already know.