Help Centre
1717 FAQ — All Your Answers in One Place
1717 has put together this FAQ page to help Malaysian users find answers quickly — from registration and deposit methods to account security and game options. Browse the list below or contact our support team if you can't find what you're looking for.
Register & Login
MYR Deposit
Mobile
Account Security
How to Register
How to Login
Android Access
Sports Betting
Live Casino
Deposit & Withdrawal MYR
Password Recovery
24-Hour Support
How to Register
How to Login
Android Access
Sports Betting
Live Casino
Deposit & Withdrawal MYR
Password Recovery
24-Hour Support
Frequently asked questions by 1717 users
Click on any question to view the full answer. All information is updated regularly.
Registering a 1717 account is free and takes less than 3 minutes. Visit the registration page, fill in the form with your full name, phone number, email address, and a password of your choice. Then verify your phone number using the SMS code sent to you, and your account will be ready to use immediately.
Go to login page and enter your registered phone number or email along with your password. Click the "Login" button and you'll be taken straight to your account dashboard. If you've forgotten your password, use the "Forgot Password" option to reset it via SMS or email.
Yes, 1717 is fully accessible through your Android phone's browser with no additional software required. The interface is optimised for mobile screens, ensuring a smooth experience whether you're on Sports Betting, Live Casino, or Poker. You can also download the 1717 app via the download page for faster access.
1717 offers a wide range of game categories, including live sports betting (football, cricket, badminton, and more), Live Casino with real human dealers, online Poker, table games such as baccarat and roulette, and online slots. All games are accessible from a single account — no platform switching required.
1717 accepts deposits via a range of local Malaysian payment methods, including FPX (direct transfers from major banks such as Maybank, CIMB, Public Bank, and more) and TNG eWallet (Touch 'n Go). All transactions are conducted in Ringgit Malaysia (RM) and processed securely using the latest encryption technology.
Withdrawal requests on 1717 are typically processed within 15 minutes to a few hours, depending on the method chosen and the time the request is submitted. Withdrawals to local bank accounts via FPX and to TNG eWallet are among the fastest. Make sure your bank account details are verified beforehand to avoid any delays.
On the login page, click the "Forgot Password" link and enter your registered phone number or email. You'll receive a verification code via SMS or email within a few minutes. Enter the code and set a new strong password. If you don't receive the code within 5 minutes, check your spam folder or contact 1717 customer support.
User security is a top priority at 1717. All personal data and transaction information are protected with high-grade SSL encryption. Your account is also secured with two-factor authentication (2FA), which can be enabled from your account settings. We do not share your personal information with third parties without your consent. For more details, please review our privacy policy ours.
Yes, the 1717 platform is designed specifically for Malaysian users, with Bahasa Melayu as the primary language. All navigation menus, game instructions, account information, and customer support communications are available in Bahasa Melayu — ensuring a comfortable and straightforward experience for local users across Malaysia.
1717 customer support is available 24 hours a day, 7 days a week. You can reach us via the live chat feature in the platform after logging in — this is the fastest way to get immediate assistance. You can also email us at [email protected] for enquiries that require a more detailed response.
Deposit limits on 1717 vary depending on your chosen payment method. Generally, the minimum deposit starts from RM 10 for both FPX and TNG eWallet. Daily maximum limits depend on your account verification level — fully verified accounts enjoy higher limits. For the exact current limits, check the deposit section in your account after logging in.
Yes, the 1717 platform only permits individuals aged 18 and above to register and use our services. This is a policy established as part of our commitment to responsible gaming. For more information on the user protection measures we have in place, please visit our responsible gaming page ours.
Explore 1717 games and platform services
All categories in one account — register once, enjoy everything.
Football, cricket, badminton and a wide range of live sports with the most comprehensive betting markets.
Baccarat, roulette, and blackjack with real human dealers in high-quality live streams.
Hundreds of slots titles and classic table games with competitive RTP, suited for players of all levels.
Enjoy exclusive rewards, cash rebates, and premium treatment through the 1717 VIP programme for loyal members.
Deposits and withdrawals in MYR — simple and secure
1717 is fully optimised for Malaysian users. All transactions are in RM using familiar local payment methods — no currency conversion, no complicated processes.
- Deposit via FPX from any major Malaysian bank
- Deposits and withdrawals via TNG eWallet
- Fast withdrawals straight to your bank account
- All transactions are protected by SSL encryption
Still have unanswered questions?
The 1717 support team is available 24/7 to assist you. Register a free account today and start enjoying Malaysia's premier sports and casino entertainment platform.